Felipe Ramírez – 23KY (Chile)

Service Manager

At 23KY we optimized the management and control of our operations with THE TIKET, a digital tool that efficiently organizes preventive and corrective maintenance of technology equipment.

Thanks to THE TIKET we went from manually logging tasks to a centralized system that provides real-time visibility of every service.

We now perform 30% more interventions per day, which has increased productivity and reduced response times for our clients.

Automatic report generation and detailed documentation for each maintenance have also improved traceability and service quality.