Camilo Grisales – ALARMAR (Colombia)

SSE Coordination Lead

At ALARMAR we are revolutionizing security with THE TIKET, a digital tool that enhances management, control and reporting for our field SSE technicians.

Thanks to THE TIKET we went from 4.5 to 6 services per technician each day, boosting our efficiency by 25%.

Issues that used to be reported in 48 hours now reach us the same day, ensuring a faster and more accurate response.

By leaving paperwork behind we achieved a more agile operation, cutting administration and HR costs.