Back to industries

Industry · Mining

Technical support for
mining operations

Heavy machinery maintenance, safety inspections and specialized technical support in remote areas. Operational continuity with zero bureaucracy.

Get started Learn about the platform
Mining
+350
TIKERs in mining
8h
Response in remote areas
4+
Countries covered
95%
SLA compliance

The sector challenge

At the mine site,
every hour counts.

Mining operates in extreme conditions, remote locations and under strict safety protocols. Finding qualified technicians willing and authorized to work on mine sites is one of the sector's greatest operational challenges.

THE TIKET connects mining companies with specialized TIKERs: heavy machinery mechanics, industrial electricians, instrumentation specialists and industrial safety experts, with all site access documentation and protocols integrated.

  • Heavy machinery maintenance (haul trucks, shovels, drill rigs)
  • Industrial electrical and instrumentation maintenance
  • Safety inspections and mining regulatory compliance
  • Underground ventilation and drainage system support
  • Process plant maintenance (crushing, flotation)
  • Mining telemetry system installation and maintenance

Why choose us

Advantages for mining

Site-cleared technicians
TIKERs with valid mining licenses, current occupational health exams and experience in high-risk environments. Ready to enter the mine site.
Integrated safety protocols
Checklists with hazard identification, risk analysis and work permits integrated into the ticket. The technician cannot begin without completing the safety protocol.
Heavy machinery specialists
Mechanics experienced with Caterpillar, Komatsu, Liebherr, Sandvik and other leading mining equipment brands. Field electronic diagnostics.
Coverage in extreme areas
TIKERs available for high-altitude, desert and low-connectivity mine sites. Tickets sync when signal returns; evidence is always saved locally.
Reduce cost per hour of downtime
One hour of downtime in a mining operation can cost thousands of dollars. Our rapid assignment system minimizes response time for critical failures.
Reports for management and regulators
Dashboard with maintenance KPIs, work order compliance and asset availability statistics. Export reports for mining regulators in each country.

Real use cases

How the mining industry uses it

1
200-tonne haul truck down on the night shift
A copper mine had a Komatsu 830E haul truck out of service at 2 AM due to a hydraulic system failure. THE TIKET located and mobilized a Komatsu-specialist mechanic cleared for the site within 6 hours. The truck was operational before the day shift.
2
Quarterly safety inspection program
A mining company with a regulatory obligation to inspect 40 pieces of heavy equipment quarterly. THE TIKET coordinated certified inspectors with a normative checklist, photos per inspection point and digital reports delivered directly to the safety department.
3
Plant instrumentation maintenance
A processing plant with 120 measurement instruments (flow meters, pressure switches, transmitters) under an annual calibration program. THE TIKET coordinated certified instrumentation specialists with individual reports per device and calibration certificates traceable to national standards.

Simple process

How does THE TIKET work?

1
Post the work order
Describe the job, equipment, site location and required clearances. The system filters automatically.
2
Cleared TIKER assigned
Only technicians with the valid certifications, licenses and protocols can accept mining jobs.
3
Work order closed with evidence
Safety protocol, photos and technical report at closure. Available for audits and regulators.

Your mining operation deserves
the best field support

Site-cleared technicians available when you need them, with all the documentation your regulator requires.

Register my company View plans and pricing