Back to industries

Industry · Telecommunications

Field management for
Telecommunications

Coordinate antenna installations, network maintenance and field technical support with certified TIKERs — available when you need them, where you need them.

Get started Learn about the platform
Telecommunications
+350
Specialized TIKERs
48h
Average assignment time
4+
Countries covered
98%
Service satisfaction

The sector challenge

Networks that can't wait.
Technicians who show up.

In telecommunications, every minute of network downtime or an antenna out of service represents direct losses and dissatisfied customers. Coordinating field technicians across dispersed routes, varied certifications and shifting urgencies is a constant logistical challenge.

THE TIKET connects your company with telco-specialized TIKERs, ready to handle installations, preventive and corrective maintenance, with full traceability for every intervention.

  • BTS antenna and small cell installation and configuration
  • Fiber optic deployment and splicing
  • Preventive and corrective network equipment maintenance
  • Site inspection and audit visits
  • Last-mile technical support
  • Reports with photo evidence and digital signatures

Why choose us

Advantages for your telco operation

Technicians where you need them
Access a geographically distributed network of TIKERs. Assign jobs close to the intervention zone and reduce travel time significantly.
Verified and certified profiles
Every TIKER has a service history, verified ratings and visible technical certifications before you assign any job.
Full evidence and traceability
Configurable checklists, geotagged photos, digital signatures and automatic start/close logs for every field intervention.
Response in hours, not days
Post a job and receive applications in minutes. Handle emergencies without prior contracts or red tape — true on-demand.
Real-time reports and analytics
Centralized dashboard with ticket status, per-technician performance metrics and automatic SLA breach alerts.
Secure automated payments
Payments are released only upon confirmed service closure. No prepayment risk and no manual invoice management.

Real use cases

How leading telcos use it

1
Mass fiber optic rollout in new areas
A regional ISP needed technicians for fiber installation at 80 sites in 3 weeks. THE TIKET coordinated local teams with geolocation, photo evidence per site and a consolidated final report. Deployment time was reduced by 40%.
2
Preventive maintenance of BTS sites
A mobile operator with 200 BTS sites scheduled quarterly maintenance visits. Digital checklist with mandatory items, automatic alert if the technician strays from the site, and on-site supervisor signature as closure.
3
Emergency support for network failure
Critical failure on a distribution node over the weekend. Within 2 hours, THE TIKET assigned a certified technician in the area who restored service and documented the intervention with photos and a technical report delivered on the platform.

Simple process

How does THE TIKET work?

1
Post your job
Describe the task, location, technical requirements and date. Done in minutes from the web platform or app.
2
Choose your TIKER
Receive applications from verified technicians. Review profiles, ratings and accept the best fit.
3
Service with evidence
The TIKER executes, documents with photos and checklist, and you confirm closure. Payment released automatically.

Your network deserves the best
field support

Join the telecom companies already optimizing their operations with THE TIKET. Start today with no long-term commitment.

Register my company View plans and pricing